Unloading, Installation, and Acceptance After Delivery
Before delivery, we will remind you to confirm:
  • Whether the delivery vehicle can access the address
  • Whether there is enough unloading space
  • Whether manual carrying is required
  • Whether a forklift or crane is required
  • Whether an apartment lift needs to be booked
  • Whether furniture needs to be carried upstairs
  • Whether unpacking is required
  • Whether professional installation is required
Door-to-door delivery and carrying furniture into the home are different services. Some logistics quotations include vehicle delivery only and do not include unloading, upstairs delivery, unpacking, or installation.
We help confirm in advance which services local logistics providers can offer, reducing the risk of goods arriving without a suitable unloading arrangement.
For furniture that requires installation, we will provide, where available:
  • Installation drawings
  • Product numbers
  • Hardware lists
  • Installation instructions
  • Relevant photos or videos
You may arrange a local furniture installation team. HomeBridge can assist as needed by explaining the product structure and installation requirements.

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