If incorrect dimensions, unsuitable colours, missing accessories, or surface damage are only discovered after furniture arrives overseas, repair or replacement can take significantly more time and cost. We therefore aim to identify and resolve issues while the products are still in China.
After the products are completed, HomeBridge arranges pre-shipment inspection according to the order. This may include:
Order Verification
Confirming that products match the approved:
Style
Quantity
Dimensions
Colour
Materials
Surface finishes
Hardware specification
Custom requirements
Appearance Inspection
Checking for:
Scratches
Cracks
Stains
Colour variation
Paint defects
Uneven plating
Stone damage
Fabric or leather defects
Structure and Detail Inspection
Depending on the product type, checking:
Structural stability
Even sofa filling
Neat stitching
Correct operation of cabinet doors and drawers
Complete hardware installation
Noticeable wobbling
Complete accessories
Function Testing
For functional products, practical testing may include:
Switches
Lighting
Motors
Drawers
Cabinet doors
Swivel, extension, or reclining mechanisms
Other operable components
If issues are found, we communicate with the factory to arrange correction, repair, replacement parts, or remake before shipment.
Pre-shipment inspection can significantly reduce obvious issues, but handcrafted furniture may still have minor variations within a reasonable tolerance. Natural wood, leather, and stone can also show natural grain, veining, and colour variation. We will explain these characteristics during product selection and confirmation.
