Many clients worry that international customs clearance will be complicated. When using DDP door-to-door shipping, customs clearance is generally coordinated by HomeBridge logistics partners and the destination-country customs team.

You will not normally need to prepare extensive professional documents or visit the port in person. Depending on the shipment, HomeBridge and the logistics team prepare or coordinate documents such as:

Different countries may require the consignee to provide certain basic information, identification, tax details, or authorisation documents. The logistics team will advise you in advance, and your project manager will assist with communication.

If customs requires additional documentation, we help organise product information and communicate with the freight forwarder. You do not need to repeatedly pass information between HomeBridge, factories, freight forwarders, customs brokers, and trucking companies.